No. Overcome is a recovery-support and journalling tool. It does not diagnose, treat or prevent any condition, it is not therapy, and it is not a substitute for professional care. It is also not a crisis service — nobody is watching your entries in real time. If you are in danger, contact your local emergency number or a crisis line.

The free tier is permanent and needs no card. It keeps your day counter and daily check-in, your recovery score, the urge tool and your trusted contact, three starter techniques and today’s affirmation. Plus adds your patterns and AI insights, your full history and trend charts, the complete technique and lesson library with the guided workbook, and the weekly check-in.

You, by default. Your journal is not shown to a coach unless you switch journal sharing on yourself, and you can switch it off again. We do not sell personal information and there is no advertising in Overcome.

Yes, and we would rather say so plainly than bury it. When you save a journal or workbook entry, its text is sent to OpenAI — the company behind ChatGPT — through its paid API, so a short summary can be written. Those terms do not permit your content to train their models. If OpenAI is unavailable, a backup provider handles it instead; the Privacy Policy names it and lists exactly what is sent, when, and what is not. If you would rather none of it went anywhere, keep your writing out of the journal and leave journal sharing off.

Yes to both. Delete account, in Settings, removes your account and everything attached to it immediately and permanently — you confirm with your password, and there is no waiting period. For a copy of your data, or if you signed in with Google or Apple and so have no password to confirm with, write to overcome@optimusx.co.za from your account address and we will handle it within 30 days, usually much sooner.

Only the categories you agree to share, and only while you stay connected. There are five separate switches — journal, mood check-ins, recovery score, AI summaries and progress reports — and each is yours to turn on and off. A coach can only ever reach clients assigned to them.

Settings, then Subscription, then cancel. No email, no phone call, no reason required, no cancellation fee. You keep access to the end of the period you have already paid for, and your data is untouched — cancelling and deleting are deliberately two different things.

You are not locked out. The subscription is marked past due, the charge is retried over the following days, and your paid access continues for a further 3 days. If it still has not gone through, the account returns to the free tier — nothing you recorded is deleted, and everything comes back as soon as a payment succeeds.

No. Most people use Overcome entirely on their own. Connecting a coach is optional, it is your choice to start and your choice to end, and disconnecting takes effect immediately.

Anyone can use Overcome. It is built and hosted by a South African company, prices are in Rand, and it is written to POPIA — with GDPR, UK GDPR and CCPA rights set out in the Privacy Policy for people those apply to. You must be 18 or older.